MANAGEMENT PHILOSOPHY “A profitable partnership” Our management philosophy is very pragmatic: determine the unique investment objective of each owner and strive on a daily basis to reach these objectives. In essence, we are partners with our clients and therefore our success is your success. We manage for investors from around the world as though the properties were our own. This approach is greatly valued by our clients, some of whom have been with the Macdonald Realtors’ organization for over 20 years. DEPTH OF EXPERIENCE “It’s a people business” The old adage that “people make the difference” is particularly true in the property management business. Our management professionals are the finest in the industry and highly regarded for their depth of experience and reputation for excellence and integrity. This legacy of experience extends to all facets of property management, including lease documentation and enforcement, rental marketing, construction supervision, accounting methodology, tenant relations, site staff supervision and service contract tendering. The diversity of our management portfolio highlights our depth of experience. We have the expertise to handle a mix of asset types from high end retail in Vancouver’s prestigious South Granville district, to the waterfront of Westminster Quay Public Market to first class office property in Metrotown, Burnaby to single family homes in Vancouver’s west side to high tech heritage offices. PROFESSIONAL PROPERTY MANAGEMENT “Creating a carefree investment” We have been particularly successful taking over management assignments from owners managing their own properties. Your property receives constant attention from qualified management, leasing and accounting professionals. You are free to pursue your business and personal objectives as we create a carefree investment. Best of all, the management fees are often covered by the enhanced revenue and cost savings through our bulk purchasing discounts and attention to cost control. SERVICES OFFERED “A customized menu of management services” The management services and reporting methodology we provide are tailor made to suit the property and the needs of our clients. Some owners prefer to have “hands on” involvement while others want us to take care of everything. We do the following as part of our full service property management: Source and select Tenants Negotiate lease renewals. Bill and collect Tenant rent Negotiate lease agreements. Arrange for payment of all operating expenses after obtaining owners’ approval for amounts over predetermined limits. Arrange property insurance. Hire and supervise site staff, if required. Communicate with Tenants as necessary. Collect revenue and pay expenses from trust account. Oversee owner approved renovations and upgrades to the property. Coordinate and supervise service contracts and trades work at the property. Attend to emergency issues. Provide detailed monthly accounting statements to the owner. Report on and review with owner any necessary capital repairs. Arrange for property to be insured. Effectively overseeing the work by service companies, arranging repairs, buying supplies, and hiring appropriate professionals is essential in controlling costs and ensuring quality workmanship. Over the years, we have developed an inventory of many qualified and reliable trades people, suppliers and professionals wanting to do business on a very competitive basis with Macdonald Commercial property clients. Our experience shows that over time, our clients elect to have more and more services provided by Macdonald Commercial to ensure they are taking full advantage of the skills and expertise our company and property management team has to offer. WHY CHOOSE MACDONALD COMMERCIAL? ” In a word: “PROFIT” The reason to select Macdonald Commercial as your management company can be summed up in a single word: “PROFIT”. You profit from our expertise in all aspects of property management to enhance the bottom line and have peace of mind knowing that your property is well taken care of and your investment growing. SIGN UP WITH MACDONALD COMMERCIAL If you would like a management quotation or more information please complete our request form.